Cases recovered in Brussels

Real recoveries carried out at the lab, sorted by media type. Data verified before payment.

Seagate ST2000LM007 2 TB — clicking noise
Complex

Seagate ST2000LM007 2 TB — clicking noise

The problem

A 2 TB Seagate ST2000LM007 that started clicking and was no longer detected. Abnormal noise on power-up, urgent recovery.

The intervention

Opened in an ISO 5 cleanroom, head stack replaced with a compatible donor set, then platters imaged and data extracted on a PC-3000 bench.

Data recovered and returned to the client. 2 TB · Brussels · 2024
Recovering a SanDisk Extreme SSD — Damaged HFS+ Partition
Simple

Recovering a SanDisk Extreme SSD — Damaged HFS+ Partition

The problem

An architect from Venice brought us a SanDisk Extreme SSD whose partition had become inaccessible. An initial attempt at recovery using TestDisk had made the situation worse: the tool had written corrupted data to the first partition, making it difficult to access the original files.

The intervention

Before performing any operations, we created a bit-by-bit (sector-by-sector) copy of the entire disk so that we could work exclusively on the image and preserve the original media. Analyzing this image allowed us to locate the actual starting point of the HFS+ partition and reconstruct its structure.

All of the data was recovered and transferred to a new USB drive provided to the customer in less than 24 hours. 1tb · Brussels · 2026
Synology DS920+ NAS — 2 of 4 disks dead
Complex

Synology DS920+ NAS — 2 of 4 disks dead

The problem

A Synology DS920+ NAS (RAID 5, 4×4 TB) with two of its four disks failed: the volume no longer mounted and the data was inaccessible. A RAID 5 normally survives only a single disk failure.

The intervention

Imaging of both failed disks, analysis of the failure chronology (to identify the last active disk), virtual reconstruction of the RAID 5, then extraction of all the data.

Data recovered and returned to the client. 16 TB (4×4 TB) · Brussels · 2024
iPhone 12 Pro screen broken, corroded - data saved
Complex

iPhone 12 Pro screen broken, corroded - data saved

The problem

256GB iPhone 12 Pro with corrosion-damaged motherboard, broken screen, phone wouldn't turn on. Photos and personal data to be recovered.

The intervention

Corrosion cleaning, motherboard repair (micro-soldering) and screen replacement, then data extraction from the phone.

Data recovered and returned to the client. 256 GB · Brussels · 2024
Western Digital WD40NDZW not detected via USB
Technical

Western Digital WD40NDZW not detected via USB

The problem

The external hard drive was no longer recognized by the computer and emitted faint clicking sounds.

The intervention

We converted the USB interface to SATA and unlocked the ROM using PC-3000. A head map was created to extract data first via the healthy heads, then via the failing head.

98% of the data was successfully recovered. 4 · Brussels · 2026
QNAP Data Recovery: RAID 5 Crash (Double Disk Failure) – 4 TB Successfully Restored via PC-3000
Technical

QNAP Data Recovery: RAID 5 Crash (Double Disk Failure) – 4 TB Successfully Restored via PC-3000

The problem

RAID 5: First disk failure. When rebuilding after its replacement, a second disk failed, resulting in a total crash and the loss of the volume.

The intervention

Cloned all disks and identified the configuration. A virtual array was assembled using PC-3000 RAID Edition, restoring bad sectors from parity data.

4 TB of data were successfully recovered. 4x2tb · Brussels · 2025
Express recovery in 4 hours on 5TB Seagate
Complex

Express recovery in 4 hours on 5TB Seagate

The problem

A 5TB Seagate hard drive was making an abnormal noise, indicating a head crash. The company contacted us urgently on a Saturday, without an appointment.

The intervention

Head stack replacement in a cleanroom, followed by reading and extracting the data to a healthy drive. The intervention was carried out the same day, with no extra charge for the weekend.

All data was successfully recovered. The client, who arrived in the early afternoon, left with their data by 5 p.m. 5to · Zaventem · 2026

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