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Data recovery for WD Elements Portable unrecognized in Brussels
The problem
The external hard drive was no longer recognized by the computer and emitted faint clicking sounds.
Our intervention
We converted the USB interface to SATA and unlocked the ROM using PC-3000. A head map was created to extract data first via the healthy heads, then via the failing head.
Result
98% of the data was successfully recovered.
Frequently asked question
WD Elements Portable unrecognized: can the data be recovered?
We converted the USB interface to SATA and unlocked the ROM using PC-3000. A head map was created to extract data first via the healthy heads, then via the failing head. 98% of the data was successfully recovered.
Related service: hard drive data recovery